Terms and conditions

These terms apply to every order placed in this shop (demo.storefront.ninja). Please read them before you order.

Who you buy from

Seller

Northlight

The contract

The contract is between you and the seller named above ("we" on this page), in the language you place the order in. Your order is stored by the shop, you get its details by e-mail, and you can see it at any time at the link in that e-mail.

Products and prices

Each product's page describes its main characteristics and shows its price in Euro. We do not charge VAT, so prices contain none. The delivery cost and any payment fee are shown at checkout, before you place the order.

How to order

1. Put the products you want in the cart.
2. At checkout, give your e-mail address and the details the delivery needs.
3. Choose how the order is delivered and how you pay.
4. Check the summary. Until you press "Order and pay" you can correct anything: change a field, or go back to the cart.
5. Pressing "Order and pay" places the order, which comes with an obligation to pay.

When the contract is made

Right after you place the order, the shop sends a confirmation to the e-mail address you gave. The contract is made when that confirmation reaches you. If no confirmation arrives within 48 hours, you are no longer bound by your order.

Payment

You can pay in these ways:

• Cash on delivery: you pay when the order is handed over to you.

Delivery

We deliver in these ways; what each costs is shown at checkout:

• Standard shipping: anywhere

Where no delivery time is given, we deliver within 30 days of the contract, as the law requires.

Your right to withdraw

You can withdraw from the purchase within 14 days of receiving the goods, without giving a reason. How to do it, what happens next, and the model withdrawal form: Returns and withdrawal.

If a product is faulty

If a product is faulty or not as described, you have the rights the law gives you under the legal guarantee of conformity, for at least two years from delivery: a repair or a replacement, and where neither is possible, a price reduction or your money back. Tell us, with your order number and what is wrong.

Questions and complaints

Write to us at the address at the top of this page with any question or complaint; we answer a written complaint in writing within 30 days. If we cannot agree, you can turn to the consumer protection authority or an out-of-court dispute resolution body of the country where you live, or go to court.

Which law applies

The law of Sweden applies to the contract. As a consumer you keep the protection the law of the country where you live gives you.